Product Repair / Warranty

Product Repair
Sargent and Greenleaf does not provide a refurbishment service for locks.

Warranty
Seller warrants that for one year* from the date of shipment from Seller's point of manufacture, the goods shall be free from defects in material and workmanship, provided the goods are normally and properly used according to the Seller's written instructions.

THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. S&G DOES NOT WARRANT THAT THE GOODS ARE MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE EXCEPT AS EXPRESSLY PROVIDED HEREIN.

Seller's entire liability and Buyer's exclusive remedy in the event that the goods do not conform to the foregoing warranty shall be Seller's repair or replacement of the goods (including payment of freight costs to and from point of Manufacture).

UNAUTHORIZED USE OF COMPONENTS NOT MANUFACTURED BY THE SELLER IN CONJUNCTION WITH SELLER’S PRODUCTS INVALIDATES THE WARRANTY. ANY MODIFICATIONS TO PRODUCTS NOT PERFORMED BY S&G INVALIDATE THE WARRANTY. SELLER SHALL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES. SELLER DOES NOT WARRANT ITS LOCK PRODUCTS TO BE IMPERVIOUS TO FORCIBLE OR SURREPTITIOUS ENTRY, AND SELLER SHALL HAVE NO LIABILITY FOR DAMAGE TO OR LOSS OF PROPERTY SOUGHT TO BE PROTECTED BY ANY SUCH LOCK.

*6100 series electronic locks, 6300 series electronic locks, Titan 2006/2007 series electronic locks, 6730 series mechanical combination locks, 2740 electromechanical locks, and Environmental Padlocks carry a two year warranty. Arm-A-Dor devices carry a five year parts warranty on mechanical components and a one year parts warranty on the alarm components.